Warehouse

Scan Management

Forward scan, packing, pickup handover, RTO scan, duplicate blocking, courier mismatch, and supervisor overrides.

Preserved Scan Rules

Forward scan

Resolve order number or AWB, block cancelled, blocked, duplicate, unfulfilled, and courier mismatch scans.

Courier session

Operator selects courier once and scans many packets quickly; courier aliases live in settings.

RTO scan

Duplicate return scan blocks first. Then require dispatch scan, expected return type match, or supervisor exception.

EcoReturns

AWB mapping remains part of return scan resolution for customer returns and exchanges.