System

Admin & Audit

Users, roles, permissions, audit events, integration settings, job retries, and production safety switches.

Admin Foundation

Roles

Admin, operations manager, COD caller, picker, packer, pickup scanner, RTO receiver, refund approver, accountant, customer care.

Audit

Every manual or automated action stores source, actor, entity, old value, new value, and metadata.

Safety

Production writes, label creation, WhatsApp sends, refunds, and Tally exports need explicit settings gates.

Assumptions

Review file: docs/ASSUMPTIONS_FOR_REVIEW.md.